500 XP, Cash
This quest will begin during the On the Air side quest when you get to the Lighthouse. Go upstairs and talk to James. Now you get to do more side quests and help people around the Lighthouse.
After completing some side quests for people at the Lighthouse, go back and talk to James for your reward. The next time you talk to James you'll be offered the Counsel of Despair side quest.
Tape #02 - When you go upstairs to meet James it's on the table in front of him.